أَثَر بـيـئة الـعــمل الــداخـلية علـى أداء العــامــلين دراسة تطبيقية على مكتب الصحة وفروعه

Abstract

 The study aimed to identify the impact of the internal work environment with its dimensions (systems and procedures, training and career development, employee integration, work relationships, and physical work conditions) on the performance of employees in the health office and its branches in Taiz governorate, and the study population may consist of all employees in the office under study. They numbered (180) male and female employees, and (180) questionnaires were distributed to them using the comprehensive inventory method, and (150) questionnaires were adopted for statistical analysis. To achieve the objectives of the study, the descriptive approach and a number of appropriate statistical methods were used to verify the objectives of the study and test its hypotheses.

 The results show that the level of improvement of internal work environment in the health office and its branches in Taiz governorate is medium, and the level of employee’s performance is high. The results also show that there is a statistically significant impact of the internal work environment in the office under study on the employee’s performance, as the positive effect of the variables were systems and procedures (β = 0.401) and the physical working conditions (β = 0.192) on employee’s performance, while the rest variables of (employee training and development, employee involvement and labor relations) have no impact. Moreover, the results show that an estimated 43.4% of the variance in the total performance of employees in the health office and its branches in Taiz governorate can be explained by the internal work environment. Finally, the study made suggestions for the leadership of the Health and Population Office under study to improve the internal work environment for employees because of its significant impact on improving job performance, increasing the integration of workers in improvement and development processes, enabling them to do their work and building a positive relationship with them.